Grounded AI support, fitted to how you actually work
Four ways in. Most people arrive knowing one thing — the job they need done, the industry they are in, the platform their site runs on, or the seat they sit in. Start from whichever you know, or search the lot.
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51 results
Where most people start
By use case
The job you need it to do.
Customer support · Use caseAI customer support that never invents an answerAnswer customer questions instantly around the clock, grounded in your real content. Every reply cites its source, and anything it can't answer reaches a human.Read
Lead generation · Use caseTurn the questions you cannot answer into pipelineEvery question your site does not answer is a raised hand. Matter Chat captures it as a lead with the full conversation attached, and posts it to your CRM by webhook.Read
Knowledge base · Use caseMake the documentation you already wrote findableYour docs are complete and nobody can find anything. Matter Chat answers in plain language, cites the exact page, and shows what your docs never cover.Read
Agencies · Use caseRun a bot for every client, all under your brandDeploy a grounded support bot for every client you manage. Your branding on every widget, a login per client scoped to their own data, and one place to control spend across all of them.Read
Ticket deflection · Use caseCut ticket volume without hiding from your customersDeflect the repetitive questions, escalate the rest. Matter Chat resolves what your content already covers and hands over cleanly on everything else.Read
Product onboarding · Use caseAnswer the questions that stall a new signupNew users get stuck on small things and quietly leave. Matter Chat answers setup questions in the product, from your own docs, at the moment they stall.Read
Internal helpdesk · Use caseStop answering the same internal question every weekPolicies, processes, and where-do-I-find-it questions, answered from your own internal docs with a link to the source — so the team stops interrupting each other.Read
Sales enablement · Use caseAnswer buying questions while the buyer is still readingPricing, security, integrations, limits. Matter Chat answers evaluation questions from your own material and captures the ones that need a person.Read
Multilingual · Use caseSupport every language your customers write inAnswer in the language the question was asked in, from content you only wrote once. Citations still point at your source pages.Read
After hours · Use caseCover the sixteen hours your team is not workingMost of the week is outside office hours. Answer what your content covers around the clock, and capture the rest so Monday starts with context, not a backlog.Read
By industry
What changes when the questions are about deliveries, admissions, or a boiler.
Ecommerce · IndustryAnswer shipping and returns questions before the cart is abandonedMost pre-purchase questions are about delivery, returns, and sizing. Answer them instantly from your own policy pages, with a link, at any hour.Read
SaaS · IndustrySupport a self-serve product without a round-the-clock teamSelf-serve signups arrive at every hour from every timezone. Answer setup and plan questions from your own docs, and capture what needs a human.Read
Healthcare · IndustryAnswer practice questions without ever giving medical adviceHours, locations, insurance, appointments, and preparation instructions — answered from your own published material, with a refusal on anything clinical.Read
Education · IndustryAnswer admissions and course questions at application seasonDeadlines, entry requirements, fees, and term dates — answered from your own prospectus and web pages, at the hours applicants actually browse.Read
Real estate · IndustryAnswer property enquiries the moment interest is highestAvailability, viewings, fees, and process questions answered instantly from your own listings and guides — and captured as a lead when they need a person.Read
Hospitality · IndustryAnswer guest questions before they become a phone callCheck-in times, parking, dietary options, accessibility, and cancellation terms — answered from your own pages in any language, at any hour.Read
Legal · IndustryAnswer questions about your firm, never about the lawFees, process, practice areas, and how to instruct — answered from your own published material, with a refusal on anything that would be legal advice.Read
Financial services · IndustryAnswer product and process questions without straying into adviceEligibility criteria, documents required, timelines, and how products work — answered from your own published material, with a hard refusal on advice.Read
Travel · IndustryAnswer trip questions across every timezone you sell intoBaggage, visas, transfers, cancellation terms, and what is included — answered from your own material, in the traveller's language, at any hour.Read
Fitness & wellness · IndustryAnswer membership questions while the intent is still thereMembership terms, class timetables, freezing, cancellation, and facilities — answered from your own pages, including on the evenings people actually decide.Read
Nonprofit · IndustryAnswer supporter and beneficiary questions on a small teamDonations, volunteering, eligibility, and how to get help — answered from your own pages so a small team can cover far more enquiry volume.Read
Automotive · IndustryAnswer stock, servicing, and finance questions on the forecourt siteServicing intervals, warranty terms, finance process, and part-exchange questions — answered from your own pages and captured as an enquiry.Read
Manufacturing · IndustryMake product specifications answerable without a sales engineerSpecifications, compatibility, lead times, and certifications — answered from your own datasheets and documentation, with the source attached.Read
Marketing agencies · IndustryAdd a support bot to every client site you buildDeploy a grounded support bot on every client site under your own brand, with per-client dashboards and one console to manage all of them.Read
Professional services · IndustryQualify enquiries before they reach a billable hourServices, process, fees, and engagement questions answered from your own material — so enquiries arrive qualified instead of consuming chargeable time.Read
Local services · IndustryAnswer the questions that decide who gets the callCoverage areas, call-out charges, availability, and what a job involves — answered instantly, so the enquiry does not go to whoever replied first.Read
Home services · IndustryTurn out-of-hours enquiries into booked workAnswer scope, pricing structure, guarantee, and scheduling questions from your own site, and capture the job details while the customer is still reading.Read
Retail · IndustryAnswer store questions before the visit, not after itOpening hours, stock policy, returns, click-and-collect, and accessibility — answered from your own pages so customers arrive knowing what to expect.Read
By platform
The snippet is the same two lines everywhere. Where you paste it is not.
- Shopify · PlatformAdd an AI support assistant to your Shopify storeInstall a grounded support bot on Shopify in minutes. It answers shipping, returns, and product questions from your own pages, with the source linked.Read
- WordPress · PlatformAdd an AI support assistant to a WordPress siteAdd a grounded support bot to WordPress or WooCommerce with two lines of script. It answers from your own posts, pages, and documentation.Read
- Webflow · PlatformAdd an AI support assistant to a Webflow siteAdd a grounded support bot to Webflow through site-wide custom code. It answers from your own pages and CMS content, citing the source.Read
- Wix · PlatformAdd an AI support assistant to a Wix siteAdd a grounded support bot to Wix using custom code in your site settings. It answers from your own published pages, with the source linked.Read
- Squarespace · PlatformAdd an AI support assistant to a Squarespace siteAdd a grounded support bot to Squarespace through code injection. It answers from your own pages and cites the source on every reply.Read
- Framer · PlatformAdd an AI support assistant to a Framer siteAdd a grounded support bot to Framer with a site-wide custom code snippet. It answers from your published pages and CMS entries.Read
- Ghost · PlatformAdd an AI support assistant to a Ghost publicationAdd a grounded assistant to Ghost through code injection. Readers can ask questions of your archive and get answers that cite the post.Read
- Next.js · PlatformAdd an AI support assistant to a Next.js appAdd a grounded support bot to a Next.js application using the Script component. Works with the App Router and the Pages Router.Read
- React · PlatformAdd an AI support assistant to a React applicationAdd a grounded support bot to any React app with a script tag in index.html — no package, no bundle weight, no provider to wrap.Read
- Vue · PlatformAdd an AI support assistant to a Vue or Nuxt appAdd a grounded support bot to Vue or Nuxt with a script tag — in index.html, or through the app config in Nuxt.Read
- Angular · PlatformAdd an AI support assistant to an Angular applicationAdd a grounded support bot to Angular with a script tag in index.html. No module to import, no service to inject, no bundle weight.Read
- Svelte · PlatformAdd an AI support assistant to a Svelte or SvelteKit siteAdd a grounded support bot to SvelteKit through app.html. No package, no store, and nothing added to a deliberately small bundle.Read
- Static HTML · PlatformAdd an AI support assistant to a plain HTML sitePaste two lines before the closing body tag. Works on any static site — hand-written HTML, Jekyll, Hugo, Eleventy, or anything else.Read
- Docusaurus · PlatformAdd an AI support assistant to a Docusaurus siteAdd a grounded assistant to Docusaurus with one static JS file and a line in docusaurus.config.js. Answers cite the doc page they came from.Read
- MkDocs · PlatformAdd an AI support assistant to an MkDocs siteAdd a grounded assistant to MkDocs or Material for MkDocs with one file in docs/js and one line of extra_javascript. Answers cite the page.Read
- Mintlify · PlatformAdd an AI support assistant to a Mintlify siteAdd a grounded assistant to Mintlify by committing one .js file to your docs repo — no config change. Answers cite the doc page they came from.Read
- GitBook · PlatformAn AI assistant for GitBook content — honestlyGitBook cloud does not allow third-party scripts on any plan, so no widget can run on the docs themselves. Your GitBook content crawls cleanly — here is the setup that works.Read
- Notion · PlatformMake a Notion knowledge base answerableConnect your Notion workspace and Matter Chat reads the pages through Notion's API — so readers can ask questions of your wiki and get answers that cite the page.Read
By role
The case you have to make internally, and the objection you will hear back.
Support leaders · By roleCut the repetitive queue without gambling on qualityDeflect what your content already answers, escalate everything else with the transcript attached, and measure whether it is actually working.Read
Founders · By roleStop being the support team for your own productAnswer the repetitive questions automatically, capture the ones worth your time, and get back the hours that support is quietly taking.Read
Developers · By roleA support widget that adds nothing to your bundleTwo lines of script, no npm package, no provider, no SDK version treadmill. Domain locks, rate limits, and a hard daily reply cap you control.Read
Marketers · By roleFind out which unanswered question is costing you conversionsCapture high-intent questions, route them to your CRM, and get a ranked list of the content your site is missing — written by your own visitors.Read
Agency owners · By roleTurn a support bot into a service line, not another subscriptionDeploy under your own brand across every client, with per-client dashboards, one console, per-bot spend caps, and metered pricing you can resell.Read
Answer honestly. Capture the rest.
Point Matter Chat at your site and see what it can — and can't — answer. It's honest about both.
Start free — chat in your site
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Every answer cites the source it came from. When there isn't one, it says so — and hands the visitor to you.
Installs on the tools you already run.