For agency owners

Turn a support bot into a service line, not another subscription

The question is not whether the tool is good. It is whether adding it to twenty clients makes you money or makes you a reseller with a support burden.

Start free Test it first

What you will hear back

“Another vendor the client can find and go to directly.”

And the honest answer

That is the right worry, and it is worth being exact about. On the Agency plan the widget carries your brand and the Powered-by badge comes off, so on your client's own site there is no vendor to find. The dashboard is the exception — it is ours, at app.matterchat.co — which is why most agencies send the monthly report rather than hand out logins.

The case, in the order it lands

01
Metered, not per seat
Adding a client adds usage rather than another subscription, another login and another invoice to expense.
02
One console, per-client caps
Every tenant, source and spend ceiling in one place, so you can answer what is deployed and what it costs without twenty logins.
03
A report that writes itself
Conversations handled, leads captured and a ranked content-gap list per client — which is a brief you can quote for.

Send this to whoever has to approve it

We can run one under our own brand on every client's site, with each client scoped to their own workspace and a hard spend cap per site. It is metered rather than per seat, so a new client adds usage rather than another subscription.

Per-seat tools do not survive a client roster

Twenty clients on a tool priced for one company means twenty subscriptions, twenty logins, twenty invoices, and a support load you absorb because the vendor's brand is the one your client can see and contact directly.

Every client added means another subscription to expense and reconcile
Clients contact the vendor directly and route around you
No single view of what is deployed for whom
A client's traffic spike becomes a cost you learn about later

Your brand on your client's site

A white-labelled widget with your logo and no Powered-by badge, plus per-client logins scoped to their own data. On their own site the client experiences your agency delivering a capability, not a vendor they could have bought from directly.

Widget branding: Logo, colours, avatars and teaser per bot, badge removed.
Per-client dashboards: Each sees their own conversations and leads and nothing else.
One console for you: Every client bot, source, and cap manageable from a single login.
Metered, not per-seat: Adding a client adds usage, not another subscription.

A retainer that reports itself

Conversations handled, leads captured, and the ranked content-gap list per client. That last one is a saleable deliverable in its own right — a content brief written by the client's own visitors, which you can quote to produce.

Costs bounded per client

Per-bot daily caps and domain locks mean each client has a ceiling you set. You can quote a retainer confidently because the cost side has a known maximum rather than an estimate.

Before you take this to anyone

The widget is yours; the console is ours

Branding, per-client workspaces and badge removal are all self-serve on the Agency plan, and they cover the assistant your client's customers see. The dashboard is the exception: clients sign in at app.matterchat.co under our name, and there is no custom domain or rebranded console at any tier today.

Per-client branding on the widget, set per bot
Clients log in scoped to their own conversations and leads
Master controls and spend caps stay with you
The sign-in page is ours — say so before you promise otherwise

The agencies use-case page has the longer version, including how the pricing behaves when you add a client rather than a seat.

An agency owner on the phone at the edge of a studio table, sunlit pinned work behind her.

What your clients will ask

Short answers. If yours is not here, the assistant on this page will try it — and tell you honestly if it cannot.

Can clients tell it is Matter Chat underneath?

Not from the widget — branding is per bot and the Powered-by badge comes off on Agency. The dashboard is the exception: clients sign in at app.matterchat.co under our name.

How should I price this to clients?

Pricing to you is metered rather than per-seat, so most agencies bundle it into a retainer and use the per-bot cap to bound the cost of what they quoted. The content-gap report is often the easier upsell, because it converts into work you already sell.

What happens if a client leaves?

You remove the snippet from their site and the bot from your console. There is no per-client contract to unwind, because the subscription was never per-client.

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