Press

Everything you need to write about us.

Logos, three lengths of description, screenshots and the facts, all on one page. Copy what you need; nothing here requires permission. If you need something that is not here, write to [email protected].

Describe it

Three lengths, written to be pasted as they are. Each says only what the product does.

In one line

Matter Chat is an AI support assistant that answers visitors from your own website, cites the page it read, and refuses to guess.

In 50 words

Matter Chat is an AI support assistant for websites. It reads the pages you already published and answers visitors with a citation to the source. When your content does not cover a question it refuses rather than inventing an answer, and the question is saved as a lead. Two lines of code install it on any site.

In 100 words

Matter Chat is an AI support assistant that answers customers from the pages a business has already published — shipping, returns, pricing, documentation — with every answer linked to the page it came from. When the content does not cover a question, the assistant refuses instead of improvising, and the question is captured as a lead and routed to the team's inbox, Slack, or CRM. Unanswered questions become a ranked list of pages to write next. It installs on any website with two lines of code, and through apps for Shopify, Webflow, Wix and WordPress. Pricing is a fixed monthly plan with a hard cap and no overage.

Logos

Use the mark on its own at small sizes and the lockup where there is room. Keep the green dot green, do not recolour the bars, and leave clear space around it the width of one bar.

Screenshots

Real product screens, with a staged demo workspace so no customer data is in them. Click to open the full-size file.

The facts

Product
Matter Chat — AI support assistant for websites
Website
matterchat.co
Founder
Mohammed Banani, trading as Matter Chat
Based in
Morocco
Installs on
Any website (two-line snippet); apps for Shopify, Webflow and Wix; WordPress plugin; React, Vue, Svelte and Angular packages; Slack
Sends leads to
Email, browser alerts, HubSpot, Zapier, Slack, Discord, Telegram, WhatsApp, SMS, and the iOS and Android apps
Pricing
Three self-serve tiers and an Enterprise option, on the pricing page; the trial needs no card
Press contact
[email protected]

For what the product promises and how it keeps it, the trust page is the source; for prices, the pricing page is the only one that is kept current.