Changelog
Shipped in the open
Every improvement to Matter Chat — new features, refinements, and fixes.
v3.1
4 August 2026- NewA weekly recap of your bot’s week — what moved, what it could not answer, and what to do about it.
- ImprovedAnswer drafts can be rewritten in place, and what a rewrite costs is shown before you spend it.
- FixedA stray control character in a lead form no longer loses the whole lead.
v3.0
21 July 2026- NewReach us from inside the dashboard — a thread, an unread badge, and an email when we reply.
- NewWord documents join pages, PDFs and Markdown in the knowledge base.
- ImprovedRefresh or remove sources in bulk. The bot keeps answering while a refresh runs.
v2.9
7 July 2026- NewVerified visitor identity — your own backend vouches for who a signed-in visitor is.
- NewThe widget can run isolated in its own frame, served from our origin.
- ImprovedThe embed snippet ships pinned, so the file a browser runs is the file we published.
v2.8
23 June 2026- NewTop-up credits, for the month you go over without wanting a bigger plan.
- ImprovedAllowances, add-ons and usage now read from one place, so no two screens disagree.
- FixedA refusal is recorded when it happens rather than guessed at from its wording.
v2.7
9 June 2026- NewTeam management — invite by email, set a role, suspend and restore.
- NewClient workspaces, each with its own login and scoped to its own conversations and leads.
- ImprovedVisitors are told when a teammate has joined the conversation and replied.
v2.6
26 May 2026- NewWhen the bot cannot answer, it offers a real route to a person instead of a dead end.
- ImprovedPer-visitor limits and daily caps are set by named preset rather than by a number nobody can reason about.
- FixedOne widget mounts per page, however many times the snippet ends up on it.
v2.5
12 May 2026- NewContent gaps — the questions your content does not answer, ranked by how often they are asked.
- NewGolden questions, graded on a schedule, with an alert when the pass rate drops.
- ImprovedDraft and publish, with version history and a way back.
v2.4
28 April 2026- NewA rebuilt dashboard for the people running the bot.
- NewAnswer rate, sentiment and volume, tracked over time.
- ImprovedFaster retrieval on large knowledge bases.