The job you need it to do
Most people arrive with one problem: the inbox, the leads that go cold overnight, the same ten questions, the new customer who cannot find the setup page. Each page below is one of those jobs — what the assistant answers from your own pages, and where it hands over.
Customer supportAI customer support that never invents an answerAnswer customer questions instantly around the clock, grounded in your real content. Every reply cites its source, and anything it can't answer reaches a human.Read
Lead generationTurn the questions you cannot answer into pipelineEvery question your site does not answer is a raised hand. Matter Chat captures it as a lead with the full conversation attached, and posts it to your CRM by webhook.Read
Knowledge baseMake the documentation you already wrote findableYour docs are complete and nobody can find anything. Matter Chat answers in plain language, cites the exact page, and shows what your docs never cover.Read
AgenciesRun a bot for every client, all under your brandDeploy a grounded support bot for every client you manage. Your branding on every widget, a login per client scoped to their own data, and one place to control spend across all of them.Read
Ticket deflectionCut ticket volume without hiding from your customersDeflect the repetitive questions, escalate the rest. Matter Chat resolves what your content already covers and hands over cleanly on everything else.Read
Product onboardingAnswer the questions that stall a new signupNew users get stuck on small things and quietly leave. Matter Chat answers setup questions in the product, from your own docs, at the moment they stall.Read
Internal helpdeskStop answering the same internal question every weekPolicies, processes, and where-do-I-find-it questions, answered from your own internal docs with a link to the source — so the team stops interrupting each other.Read
Sales enablementAnswer buying questions while the buyer is still readingPricing, security, integrations, limits. Matter Chat answers evaluation questions from your own material and captures the ones that need a person.Read
MultilingualSupport every language your customers write inAnswer in the language the question was asked in, from content you only wrote once. Citations still point at your source pages.Read
After hoursCover the sixteen hours your team is not workingMost of the week is outside office hours. Answer what your content covers around the clock, and capture the rest so Monday starts with context, not a backlog.Read
Use caseYour interface. Our answers.Put an ask box on your help centre, docs, product pages or inside your app. One tag or one hook, answers with citations, the same inbox as the widget.Read
Answer honestly. Capture the rest.
Point Matter Chat at your site and see what it can — and can't — answer. It's honest about both.
Start free — see it on your site
No credit card. 2 minute setup.
Every answer cites the source it came from. When there isn't one, it says so — and hands the visitor to you.
Installs on the tools you already run.