Guides

Get the most out of Matter Chat

Short, practical how-tos — from your first crawl to white-labeling for every client.

Getting started

Crawl your first site

Point Matter Chat at your pages and docs and build your knowledge base.

Read guide5 min

Getting started

Install the widget

Add two lines before </body> — on any stack — and go live.

Read guide3 min

Getting started

Tune your bot's persona

Set tone, greeting, and the rules it must follow.

Read guide6 min

Configure

Set spend caps & limits

Domain locks, per-visitor rate limits, and hard daily token caps.

Read guide4 min

Configure

Connect your CRM

Route captured leads to HubSpot, Salesforce, or Pipedrive.

Read guide7 min

Configure

White-label for clients

Custom domains and branding so clients never see us.

Read guide8 min

Grow

Capture and route leads

Turn unanswered questions into a tidy inbox of warm inbound.

Read guide5 min

Grow

Read your analytics

Answer rate, sentiment, and volume — and what to do about them.

Read guide6 min

Grow

Find and fill content gaps

See the questions your docs don't answer yet, ranked by demand.

Read guide5 min